Your privacy has always been important to us.
We're now required to tell you what information we hold and how we use it. 'We' means Alice Chapman Photography, but it's me, Alice, who is the only person here working with your data.
Customer information (your personal data)
Because our online galleries are secure and require an email address login, the gallery website will store your email address if you have viewed a gallery and record when you have visited it. If you have paid for something via an online gallery then your postal address will also be stored due to PayPal’s integration requirements. PayPal payment details are not processed within the online gallery itself and are therefore not stored by us. Online orders data is stored securely within the online system. Nursery portrait orders data is kept in paper form for one year.
Email marketing system
If you are a subscriber to our mailing list then your email address, and for pre-2018 subscribers your name, will be stored on our mailing list system. Mailing list emails are to advertise Alice Chapman Photography’s photography services only. You can unsubscribe by clicking on ‘unsubscribe’ at the bottom of the emailing, or by contacting us.
Data transfer out of the EU
Data may be transferred out of the EU when hosted on our website portfolio and online galleries or in social media posts, when stored in our customer management system and mailing list system, when processed into photo albums or other print products, when payments are made via PayPal, for specialist retouching services and when stored in cloud storage.
Third party systems
Our website is hosted by Squarespace, our online galleries are hosted by ShootProof, our email provider is GSuite (Google), our mailing list system is MailChimp and our cloud backup is Dropbox and CrashPlan. Our usual social media platforms are Facebook and Instagram. Images entered into photography competitions may be featured on photography society websites or in their publications.
Please get in touch and ask if there's anything else you'd like to know. Here's the ICO's information about your data rights too.